Customer Support

At Cavallieri, we are available to answer any questions or resolve issues related to orders, products, payments, returns, or exchanges.

Customers can reach our support team through the following channel:

Email: storecavallieri@gmail.com

Response time: within 48 business hours

Business hours: Monday to Friday, from 9:00 AM to 6:00 PM (local time)

We recommend that customers include complete order details when contacting us, such as the order number, recipient’s name, and a description of the issue, so we can provide fast and efficient support.

We reserve the right to request additional information to verify the customer’s identity or order details, ensuring the security and integrity of all operations.